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PRIVACY POLICY

MOTORSEEKER (UK) Limited

 

Privacy Notice

 

Identity of the Data Controller

 

Motorseeker (UK) Limited of 468 Sheffield Road Chesterfield S41 8LP is the Data Controller. Our ICO registration number is Z9819991.

 

Contact Details of the Data Protection Officer

 

David Merifield is the Data Protection Officer and can be contacted at 01246 269013 or by email at sales@motorseeker.com.

 

Purposes and legal basis for processing

 

Customer data, employee data and supplier data will be processed on the lawful basis of contract completion. Reasons for legitimate interest are itemised below.

 

Customer details on invoices will be processed on the lawful basis of contract as such details are required for the performance of the contract with Motorseeker (UK) Limited.

 

CCTV footage will be processed on the lawful basis of legitimate interests. The legitimate interest being that of keeping the property, employees and visitors safe and secure.

 

Customers can opt out of receiving further contact by contacting the Data Controller.

 

Third party recipients of your data

 

In the course of business, we may pass your details on to third parties. We have written contracts in place with these named parties to ensure they are looking after your data to GDPR standards.

 

In cases where customers require finance - personal details will be passed to third party finance companies/warranty companies with whom we have contracts in place.

 

Customer records are processed by our website provider and our accounts and vehicle administration systems suppliers.

 

Retention periods

 

Unless otherwise advised, your personal data will be kept for a period of 7 years in order to comply with HMRC requirements.

 

CCTV footage will be kept for a period of 3 months.

Recordings of phone calls will be kept for 6 months.

Enquiry details from clients who do not complete a vehicle purchase will be retained for 90 days and thereafter will be kept on a secure archive on our server and will not be used for making contact with customers after this time.

 

Your rights in regard to your personal data

 

As a Data Subject you have a number of rights in regard to your personal data and these include the right to request from Motorseeker (UK) Limited access to and rectification or erasure of personal data or restriction of processing concerning your data or to object to processing as well as the right of data portability. More information on these rights can found at www.ico.org.uk which is the organisation to whom you have the right to make a complaint.

 

Website and Cookies

 

It is our policy not to use Cookies on our website for the purpose of future marketing. We do not track customer IP addresses.

 

Storage of data

 

Customer data is stored on secure servers off site. All our computer terminals are password protected. Hard copies pertaining to customer contracts are stored in a secure place.

 

Consent

 

Where we have processed personal data on the lawful basis of consent, you have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.  

 

Right to Complain

 

You have the right to complain to the Information Commissioners Office at www.ico.org.uk about any breach in regard to your data.

 

Provision of data

 

In most cases, the provision of your personal data is necessary to enter into a contract with us.

 

Changes to this policy

 

We reserve the right to amend or update this policy at any time. The latest version will be available on our website at www.motorseeker.com and www.seekerstyling.co.uk

It is also displayed in our reception area.